Return Policy

Try it on, if you don't like it, send it back!

We're here to make your online shopping experience the absolute best it can be. We know sometimes there are mistakes and we want to make it right. We have a 2 day, no questions asked return policy. Once you get your package try everything on, if you don't like it please feel free to return it to us following these instructions.

1. Place the product in the package it came in, or in a new package if you desire. Inside this package please include the original invoice and a typed note describing the reason for the return. If it's a sizing issue and you'd like to have another size of the same product sent to you please include that information as well.

2. Mail the product to our returns processing team by standard U.S. Postal Service mail to: Returns Processing

c/o Dot Media 

16135 Preston Rd #109YOGA, Dallas, TX 75248

3. Once your return or exchange is received we'll process it and notify you of the status via the email you used to make your purchase. You may be entitled to a full or partial refund, store credit, or an even exchange. If it is an exchange your new product will be shipped immediately and we'll pay the shipping.

If it is passed the 2 day no question asked limit and the product does not fit and you'd like a new size sent in even exchange please follow the same above process and notify us. As long as the product and size you want are in stock we'll send out a new size for you to try on.

Note: We do not currently pay for returns shipping.

2 day no questions asked period defined: This period is defined as 48 hours in your local time from the time the product was described as having been received at your location.

Ineligibility: Customers may not be eligible for returns or exchanges if it is determined that said customer is 'wardrobing', where someone purchases clothes with the sole intent of using them to take photos or videos for their social media profiles, a date, an event, or other reasons, and then returns them for a full refund, or otherwise attempting to abuse our 2 day no questions asked policy. We consider 'wardrobing' and similar trends to be acts of fraud.